• Livraison offerte dès 59,00€ d'achat
  • RETOUR 90 JOURS
  • NOUS CONTACTER

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
  • SUIVI DE COMMANDE

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
  • Track Order
  • CONTACT US

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
Indications de retour et échange

1. Mettez les éléments dans l’emballage d'origine ou autre emballage protecteur, puis contactez le département de notre service à la clientèle pour demander l'adresse de retour. Nous sommes incapables de rembourser pour les articles perdus ou endommagés en raison d'emballage non sécurisé.
2. S'il vous plaît notez le NUMÉRO de COMMANDE et votre nom et d'autres informations sur le produit dans l'emballage. 
3. Veuillez nous envoyer le numéro de suivi du colis de retour afin que nous puissions suivre rapidement l'état du colis de retour pour un remboursement ou un changement rapide. 
4. Gardez votre facture de livraison jusqu'à ce que vous receviez votre remboursement ou un remplacement. Si vous n'avez pas de preuve d'expédition, nous ne pouvons pas mettre en mesure le changement ou le remboursement pour les paquets perdus en transit.
5. Les remboursements et les changemens seront traités dans 3 jours ouvrables dès la réception du colis de retour.

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