S'il y avait un problème lors de transmettre ma commande, devrais-je la re-transmettre à nouveau?

Livraison offerte dès 59,00€ d'achat
RETOUR 90 JOURS

NOUS CONTACTER
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review
SUIVI DE COMMANDE
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

Apr 16, 2021 · Yunfeng Gao

Veillez communiquer avec notre service à la clientèle d'abord par un chat en direct ou par courriel à cs@soufeel.com pour demander l'assistance. Nous sommes heureux de vous aider à vérifier si votre commande a été soumis avec succès ou non. Et si elle ne fonctionne pas, nos représentants du service à la clientèle seront heureux de vous guider à finir cette commande. Si vous avez doublement placé commande, s'il vous plaît nous contactez le plus vite, nous allons vous aider à résoudre le problème.

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SOUFEEL JEWELRY LIMITED 2340560
Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon,Hong Kong.

cs@soufeel.fr

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