Échec au paiement ?

Livraison offerte dès 59,00€ d'achat
RETOUR 90 JOURS

NOUS CONTACTER
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review
SUIVI DE COMMANDE
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

Échec au paiement ?

Apr 16, 2021 · Yunfeng Gao

En général, si vous payez la commande par la carte de crédit, peut-être les raisons ci-dessous: insuffisance de fonds; non autorisée par le propriétaire de la carte; détails incorrects compte / de facturation; carte de crédit expirée, etc. Il vaut mieux d’abord vérifier le problème avec votre agence bancaire.
Si vous avez déjà le numéro de commande non réussie, veillez nous contacter avec ce numéro, nous allons vous envoyer une facture à votre e-mail et vous aider à terminer facilement votre commande.
N’hésitez pas de nous contacter si le problème a lieu.

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SOUFEEL JEWELRY LIMITED 2340560
Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon,Hong Kong.

cs@soufeel.fr

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