Pourquoi je n’ai pas reçu le mail de confirmation pour ma commande faite?

Livraison offerte dès 59,00€ d'achat
RETOUR 90 JOURS

NOUS CONTACTER
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review
SUIVI DE COMMANDE
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

Apr 16, 2021 · Yunfeng Gao

En général, vous avez reçu la confirmation de votre commande réussite par courriel dès le règlement de cette commande. Si vous ne l’avez pas reçu, c’est parce que votre adresse e-mail peut-être a tort ou est bloquée par les filtres antispam. S'il vous plaît changez vos filtres anti-spam ou consultez votre boîte de courriel indésirable. Pour la commodité, il vaut mieux laisser votre adresse e-mail habituelle afin que vous puissiez recevoir toutes nos informations. En plus, vous pouvez contacter le service clientèle via courriel: cs@soufeel.fr

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CONTACTEZ-NOUS

SOUFEEL JEWELRY LIMITED 2340560
Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon,Hong Kong.

cs@soufeel.fr

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